Automate account reconciliation & backup management | Rewst’s N-able Cove integration
Good data and security hygiene means having a regular backup for all your end points readily accessible, current, and up to date. But maintaining those backups can be a chore. While N-Able Cove offers an easier platform designed for junior technicians to manage your BDR needs, the operational demands can rapidly become a headache.
Billing reconciliation each month eats into the time you’re saving. Meanwhile, if you don’t have BDR setup included in your other onboarding and offboarding automations, you start sliding back into manual checklists and processes. With thousands of end points to manage, manually checking each of the associated backups just isn’t feasible.
So what can you do? Automate these processes through Rewst’s integration with N-able Cove.
Start using N-able Cove as a scalable solution for offering business continuity, data security, backup, and more services to your offerings. Continue building on that scalability by automating the chores of billing reporting, onboarding (and offboarding), alerting, and more through Rewst’s integration with N-able Cove.
Forget complex scripts or scrambling to find a developer for a manual Cove integration. With Rewst, seamlessly connect N-Able Cove to your PSA, RMM, and other tools in your stack to automate end-to-end workflows.
Automated account reconciliation & billing
Before: Manually pulling reports from Cove, comparing billing system invoices to PSA tracked data and ensuring account reconciliation accuracy is a time-consuming, error-prone manual process. You could hire an admin to do this or dedicate a technician to scripting the process out. But, if something breaks, or someone’s out sick… well, you get where we’re going.
After: Rewst solves your billing reconciliation process headaches by automatically matching Cove’s backup usage data to client contracts in your PSA.
Why this Integration: Eliminate the hassle of manually cross-referencing data entries. Improve accuracy, reduce errors, and free your team for higher-value work.
Automated onboarding and offboarding
Before: Onboarding and offboarding users shouldn’t mean juggling checklists for every tool in your arsenal. Yet, here you are provisioning and deprovisioning accounts, and making sure nothing slips through the cracks.
After: Rewst connects Cove with your PSA, RMM, and other tools for unified and fully automated user onboarding and offboarding processes.
Why this Integration: Stop repeating the same steps. Connect your tools and leverage prebuilt automations for seamless onboarding and offboarding. Save your team time, reduce human errors, and take manual user provisioning and deprovisioning off your checklist for good.
Self-updated documentation
Before: Keeping track of backup configurations, endpoint IDs, and account details is like trying to keep a shared kitchen clean—everyone knows it needs to be done, but no one wants to be the one doing it. Over time, documentation gets messy, outdated, or just plain forgotten, especially when techs leave or processes change. Before you know it, you’re dealing with outdated records, confusion, and avoidable mistakes.
After: Leverage Rewst’s Cove integration and prebuilt automations so documentation updates itself. That way, any changes in your Cove environment automatically reflect in your PSA, wiki, or internal files. No more chasing down old records or wondering if your data is up to date.
Why this Integration: Nobody wants to spend their day manually updating documentation—but good data hygiene is critical. Rewst takes care of it for you, ensuring your N-able Cove records stay accurate without the manual upkeep. Audit trails, troubleshooting, and onboarding just got a whole lot easier.
Automating actions on backup failure
Before: When a backup fails, there’s no time to waste—but here you are opening a ticket, rebooting the server, running a recovery test, notifying the client… and repeat. If it keeps happening, someone has to remember to escalate it, and if you’re short-staffed, tickets can sit untouched for hours. It’s a process, but it’s also a time sink.
After: Cove notifies you of backup failures. Rewst takes things a step further. Instead of generating an alert, having a ticket sit in the queue, and waiting for a tech to pick it up, trigger instant responses to the failure. Let Rewst streamline the process: create the tickets, reboot the servers, run recovery tests, and if the issue persists, escalate the issue automatically. Need to notify clients? Rewst can even generate an email response.
Why this Integration: Rewst helps you go beyond just logging the issue. It handles the first steps in fixing it. Automate the tedious stuff so your team can focus on what actually needs their attention, not just working through a checklist.
Rewst’s N-Able Cove integration lets you immediately automate some of the most mundane tasks needed for managing the purpose-built MSP BDR tool. Add it to our prebuilt automations or develop your own custom automations tailored to your specific processes and client needs.
Learn how to set up the integration! Review Rewst’s N-Able Cove documentation here.
